Level 3 Supervising First Aid for Mental Health- 2 day

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best. Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance ” First aid needs assessments” refers to mental health in the workplace.

This 12-hour qualification provides learners with the knowledge to recognise a wide range of mental health conditions and learn about the support/therapy provided by professional healthcare providers.

This popular course is emotive so as such we provide the tissues. As Ambulance staff we encounter many mental health patients and over the years have built up a lot of experience and knowledge which we will pass on to each learner to make the course more interactive with real life examples.

They will know how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will recognise and manage stress and understand the impact of substance abuse. Learners will learn about the first aid action plan for mental health, be able to put it in place and understand how to implement a positive mental health culture in the workplace.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

Please note that all mental health first aid courses can be very emotive as all subjects contain sensitive and truthful information and delivered by Paramedics who see this on a regular basis so will be delivered with true examples.  As such all prices quoted include tissues as these maybe needed at some point. Emotional breaks can be taken throughout the day.

What’s in the course

Day 1

  • What is mental health first aid
  • Identifying mental health conditions
  • Providing advise to someone with a mental health condition
  • Starting a conversation with someone who has a mental health condition
  • Stress
  • Drugs and Alcohol
  • First aid action plan for mental health
  • Mental health in the workplace
  • Depression
  • Anxiety
  • Day one closure

Day 2

  • Recap of day 1
  • Post-traumatic stress disorder (PTSD)
  • Self-harm
  • Suicide
  • eating disorders
  • Bipolar disorder
  • Psychosis
  • Schizophrenia
  • Day 2and course closure

Entry requirements

The qualification is available to learners aged 16 or over.

Qualification delivery

The qualification has 12 assigned guided learning hours (GLH) and 14 hours total qualification time (TQT). GLH indicates the number of classroom contact hours that the learner will undertake.

The minimum classroom contact time of 12 hours can be spread over a maximum of 6 weeks. Each session must be a minimum of two hours.


The qualification is valid for three years from the date of achievement. It is strongly recommended that the learner attends annual refresher training. The learner will need to complete the full course again to requalify for a further three years.

Price is fully inclusive of certification and manuals.